About Us

Our Story

A Family Business Built on Australian Timber

Eagle Ray Australia was founded in 2008 by a family with deep roots in the timber industry and a strong connection to Taiwan's manufacturing sector. What began as a modest export operation has grown into a trusted supply channel for pallet, skid and wooden crate producers across Taiwan.

The name Eagle Ray reflects the company's character — the eagle ray moves with purpose and precision through open water, much like our business navigates the complex international timber trade. Grounded in Australian values of fairness and reliability, we have spent nearly two decades forging relationships that endure.

Today we remain proudly family-owned, with the same founding principles guiding every shipment — quality timber, honest dealings and on-time delivery.

Our Journey

Milestones Since 2008

08

2008

Founded in Sydney

Eagle Ray Australia established as a family-owned timber export company, with the first shipment of Australian hardwood delivered to a pallet manufacturer in Taiwan.

12

2012

Expanded Supplier Network

Broadened sourcing partnerships across New South Wales, Victoria and Queensland, securing consistent access to a wider range of structural hardwood grades.

16

2016

ISPM 15 Accreditation

Formalised phytosanitary treatment and certification across all export products, ensuring full compliance with international biosecurity requirements for all Taiwan-bound shipments.

20

2020

Sustained Through Global Disruption

Maintained consistent supply to all existing buyers despite global shipping disruptions, demonstrating the resilience and reliability that comes from deep direct-supplier relationships.

26

Today

17+ Years, Still Family-Run

Eagle Ray Australia continues to grow alongside long-standing buyer relationships in Taiwan, focused on quality, consistency and the personal service that sets a family business apart.

What Drives Us

Our Values

Quality

We source only timber that meets industrial-grade specifications. Every batch is inspected and certified before it leaves Australian shores.

Reliability

Consistent supply, on-schedule delivery and honest communication. We don't over-promise — we deliver what we commit to, every time.

Partnership

We view our buyers as long-term partners. Understanding your production schedules and volume needs allows us to plan supply proactively on your behalf.

Integrity

Transparent pricing, accurate documentation and straightforward dealings. We operate the way a family business should — with your trust front of mind.